This Privacy Policy explains how LR Design Company collects, uses, shares, and protects information when you visit our website, purchase a service, submit a form, join our email list, or otherwise interact with us.
1. Who We Are
LR Design Company (“LR Design Company,” “LRDC,” “we,” “us,” or “our”) is a creative services business based in Hudson Valley, New York, United States.
2. Information We Collect
Depending on how you interact with LR Design Company, we may collect:
Contact information, such as your name, email address, phone number, business name, and website URL.
Project and business information you provide through inquiry forms, questionnaires, client intake forms, email, or other communications.
Order and transaction information, such as the product or service purchased, amount paid, order date, payment status, and billing-related records.
Account and access information you intentionally share for a service, such as collaborator, viewer, or manager access to website, analytics, or business platforms.
Marketing preferences, including whether you chose to receive promotional emails.
Technical and usage information, such as IP address, browser/device information, referring pages, pages viewed, checkout activity, and similar analytics or cookie data.
Security note: LRDC does not ask clients to submit passwords through ordinary email or intake forms. Use platform-based collaborator, viewer, manager, or admin permissions whenever available.
3. How We Collect Information
We may collect information when you:
visit lrdesigncompany.com or an LRDC landing/checkout page;
complete an inquiry, contact, intake, or subscription form;
purchase a service or digital resource;
sign an agreement or complete a client questionnaire;
schedule a meeting;
communicate with LRDC by email or another approved channel;
choose to receive marketing emails; or
interact with analytics, cookies, or advertising technology on our pages.
4. How We Use Information
We use information as reasonably necessary to:
process purchases and maintain transaction records;
deliver products and professional services;
create and manage client projects;
review websites, analytics, Google Business Profiles, or other client-provided systems when included in the service;
respond to questions and provide support;
send service-related confirmations, reminders, deliverables, and administrative messages;
send marketing email only when the recipient has provided the required marketing permission;
understand website, checkout, and campaign performance;
measure advertising and marketing performance;
prevent fraud, misuse, security incidents, or payment disputes;
maintain accounting, tax, legal, and business records; and
comply with applicable legal obligations.
5. Service Providers & Platforms
We use third-party providers to operate LR Design Company. Depending on the interaction, these may include:
Flodesk for checkout pages, customer records, email marketing, and related commerce tools;
Stripe for payment processing connected to Flodesk Checkout;
HoneyBook for client agreements, questionnaires, project communication, scheduling, and client records;
Google Analytics and Google services for website and conversion measurement;
Meta Pixel / Meta technologies when enabled for advertising measurement and audience analysis; and
website hosting, cloud storage, email, accounting, scheduling, and other vendors reasonably necessary to operate the business.
These providers process information according to their own terms and privacy practices. We provide or permit access only to information reasonably necessary for the relevant business purpose.
6. Payments
Payments made through LRDC checkout pages may be processed by Stripe or another processor identified at checkout. LR Design Company receives order and transaction information but does not directly store complete payment-card information.
7. Email Marketing & Opt-In Choice
Purchasing from LR Design Company does not automatically mean you agree to receive marketing emails.
If a checkout displays an optional email-marketing checkbox, marketing emails will be sent only when you actively choose that option or have otherwise provided valid marketing consent. You may unsubscribe at any time by using the unsubscribe link in a marketing email.
Service-related communications—such as purchase confirmations, required onboarding steps, project updates, security messages, or delivery notices—may still be sent when necessary to fulfill a purchase or service request.
8. Cookies, Analytics & Advertising
Our website and checkout pages may use cookies and similar technologies for site functionality, analytics, fraud prevention, and advertising measurement.
Where enabled, Google Analytics may help us understand website and checkout activity. Where enabled, Meta Pixel may record events such as page views, checkout activity, or completed purchases for advertising measurement.
If a cookie-consent tool is presented, you may use it to manage available tracking choices. Browser settings and privacy controls may also limit certain cookies or tracking technologies.
9. How We Share Information
LR Design Company does not sell personal information for money.
We may disclose information:
to service providers that help us deliver our website, checkout, payment, client, email, analytics, or business operations;
when needed to complete a service you requested;
to professional advisers such as accountants, legal counsel, or insurers when reasonably necessary;
to prevent fraud, enforce agreements, or protect rights and security;
in connection with a business transfer or reorganization; or
when required by applicable law, regulation, court order, or lawful request.
Certain privacy laws may define some analytics or advertising disclosures more broadly than ordinary use of the word “sale.” If applicable law gives you rights relating to those disclosures, you may contact us using the information below.
10. Data Retention
We retain information for as long as reasonably necessary for the purpose it was collected, including to complete client services, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal obligations.
11. Data Security
We use reasonable administrative and technical safeguards appropriate for a small professional-services business. However, no internet transmission, platform, or storage system can be guaranteed to be completely secure.
12. Your Choices & Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about certain personal data we hold.
You may also:
unsubscribe from marketing emails at any time;
manage available cookie choices;
ask us to correct inaccurate contact information; or
contact us with a privacy question or request.
We may need to verify your identity before completing certain requests. Some records may need to be retained for legal, tax, contractual, security, or recordkeeping reasons.
13. Children’s Privacy
LR Design Company services are intended for adults and business owners. We do not knowingly collect personal information from children under 13. Paid professional services are not intended to be purchased by minors without lawful authorization.
14. International Visitors
If you access LRDC services from outside the United States, information may be processed in the United States and in locations where our service providers operate. Those jurisdictions may have different data-protection laws than your location.
15. Changes to This Policy
We may update this Privacy Policy as our services, technology, or legal obligations change. The effective date at the top of this page shows when the latest version became effective.